Privacy policy

1. About this Policy. 

The Directors of Northenden Golf Club are required to collect and use personal data in order to meet certain requirements in administering the club’s duties. This policy sets out why we collect personal information about our members and visitors, how we use it and how we keep it secure, and your rights in relation to it. 

We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner ( www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you. 

2. What information we collect.

When you join or visit our golf club, we collect only the information required from you to be able to fulfil our contractual obligations to you as a visitor or member.

For members, this includes being able to contact you in order to send you subscription renewal notices, AGM notices, club information and to administer competitions at the club. 

For visitors, this includes being able to contact you in order to send you pricing information, booking confirmations, menus, invoices and to administer functions, open competitions and society visits.

We may collect the following information:

• Name and surname
• Email address
• Current address
• Telephone numbers
• Date of birth
• Gender
• Handicap
• Membership category
• CDH number

3. Our legal grounds for processing your Personal Data.

We may process your personal data to enable us to comply with any instructions you give to us or any obligations we owe to you including enabling us to perform a contract with you or to comply with our legal obligations.

We may also process your personal data for the purposes of our own legitimate interests (provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data).

We may also process your personal data for other purposes but (unless this is in circumstances where the reason for doing so is compatible with the original purpose or we have other lawful grounds for doing so) this will usually only happen where we have obtained your specific consent. If that is the case, then you also have the right to withdraw your consent, which you can do by contacting us in writing at the address set out in section 7. How to contact us.

Please note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

4. How the information about you will be used.

In order to fulfil our contractual obligations, when you join as a member, book tee times as a visitor, enquire about a function, or enter into a society event or open competition, we may share your information with internal and external data processors, but your personal data is administered internally by the club’s Administrator, who adheres to the golf club’s internal data protection policies and procedures.

For members and visitors, the information allows us to fulfil our contractual obligations to you. The information is held for the purposes of:

• Internal record-keeping, including subscription account information and contact details.
• Maintaining a record of competitions played.
• Maintaining a record of your handicap and related CDH number.
• Maintaining a record of visiting societies.
• Providing you with a members’ bar card for discounted bar facilities and a fob for club access.
• Contacting you with club information.
• Contacting you with regard to your tee time / event booking / golf day.

5. Marketing.

You may have opted in using your Contact Preferences on the website for us to be able to correspond with you regarding our activities including events and competitions by way of post, telephone, email and SMS. We don’t share your data with external marketing companies who would contact you this way. If you have consented to this correspondence, you can opt out at any time.

6. Individuals’ rights.

You have the right the request a copy of the information we hold about you. If you would like a copy of this information, please write to the Data Protection Officer at the club or email:  manager@northendengolfclub.com. This will be provided to you in a portable, machine-readable commonly-used format.

We want to make sure that your personal information is accurate and up-to-date; you may ask us to correct or erase information you think is inaccurate and, at the time of collecting the data, you have the right to object to the club holding certain information about you.

7. How to contact us.

If you need any further information, please write to the Administrator, Northenden Golf Club, Palatine Road, Northenden, Manchester, M22 4FR or email:  manager@northendengolfclub.com 

8. Storage and Security.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.

Your information is administered internally by the Administrator, who ensures confidentiality through the appropriate procedures.

Our website is administered by IntelligentGolf, which has CyberEssentials security certification and is a Government-approved secure website.  

Information (including personal data) collected through our website and services may be stored and processed in the UK, Europe, the United States, or any other country in which we or our subsidiaries, group companies, affiliates or service providers maintain facilities.

Regardless of where data is stored and processed, we are committed to taking all reasonable steps to ensure that your personal data is secure. In order to prevent unauthorised access or disclosure, we put in place suitable technological, physical, electronic and managerial procedures to safeguard and secure all personal data stored and processed by us. We also ensure that any subcontractor or other service provider which we engage to support our business activities or help deliver our products and services and which has access to your personal data, commits to us, in writing, to do the same.

If we transfer your personal data to any country outside of the UK for processing, please be assured that we will only do so in compliance with the Data Protection Legislation.

9. Cookies.

Certain parts of our Site use "cookies" to keep track of your visit and to help you navigate between sections. A cookie is a small data file that certain websites store on your computer's hard drive when you visit such websites. Cookies can contain information such as your user ID and the pages you have visited. The only personal information a cookie contains is information that you have personally supplied.

We use cookies on our Site to enable us to deliver content that is specific to your interests and gives us an idea of which parts of the Site you are visiting and to recognise you when you return to the Site. Reading cookies does not give us access to other information on your computer's hard-drive and our Site will not read cookies created by other websites that you have visited.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. If, however, you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you access the Site.

Please note providers of third-party content may also use cookies, over which we have no control.

10. CCTV.

We use CCTV to capture images of individuals or information relating to individuals for Health and Safety and crime prevention purposes.

Data is processed fairly and lawfully, and images of people and the information which is derived from images; for example, vehicle registration numbers, are covered by the Data Protection Act.

Recorded material is password-protected and stored for a maximum of 28 days.

11. Retention of data.

We will keep your personal information for as long as necessary for the purposes for which it was collected; to provide you with services and to conduct our legitimate business interests, or where otherwise required by law.

12. Changes to our privacy policy.

We keep our privacy policy under regular review and will place any updates on our website. This privacy policy was last updated on 10th Jan 2025.

World Handicap System (WHS) Privacy Notice:

England Golf collect personal data in order to administer the WHS. Read their Privacy Notice  HERE